Interesting facts for hotel guests
Are you planning your stay at the Murauer Gasthof Hotel Lercher, but still have some unanswered questions? Here you will find answers to the questions we are asked most frequently.
If your question is not answered, we will of course be happy to help you. Hospitality is not just on our menu - it's a way of life.
Family Lercher
office@hotel-lercher. at
+43 3532 2431
General information
Where is the hotel located?
The hotel is located in the middle of the historic center of Murau in Styria. The small historic trading town of Murau is nestled in the picturesque countryside.
more information about the region Murau
What is the location of the hotel like?
The hotel in Styria with adjoining garden is located in the middle of the old town of Murau - at the foot of the Schwarzenberg family's castle hill.
Are children allowed in your hotel?
Children are very welcome at the hotel. Whether winter or summer, the Murau adventure region offers a varied and adventurous family vacation.
Are pets allowed at Hotel Lercher?
Yes, guests are welcome to bring their four-legged friends with them.
We charge € 15.00 per day, excluding food, in our 3* budget rooms and selected 4* Murau garden rooms.
What services are included in the room booking?
- Breakfast buffet from 7:00 to 10:00 a.m.
- Use of the intimate wellness area: sauna, color light therapy, infrared cabin, steam bath
- free WLAN throughout the house
- Free parking directly in front of and next to the house
- Free pick-up from Murau train station
Further information on the included services
Is there an elevator in the hotel?
All rooms are accessible by elevator from the reception. However, we ask guests with physical limitations to let us know in advance so that we can select the most suitable room.
Is there free WLAN at the Murauer Gasthof Hotel Lercher?
Free WLAN is available throughout the hotel. Guests receive the password at reception and in the information folder in their room.
Is there air conditioning?
Due to the location of the hotel in the middle of the old town of Murau and yet in the countryside, air conditioning is not yet necessary here.
Can I park for free in front of the hotel?
Yes, guests can park directly in front of and next to the hotel free of charge.
Questions about arrival & departure
What room categories are available?
The hotel has grown steadily. The 3* budget rooms are ideal for travelers with a small budget for accommodation but a desire for delicious food!
For vacationers seeking relaxation, we recommend the Murauer Rooms 4* and the Hotel Rooms 4*.
All room categories are housed in one building, but differ in terms of furnishings and comfort.
When can guests check in at the hotel?
Check-in is possible from 15:00. Earlier if available.
Is late check-in possible?
If you arrive after 20:00, please let us know the approximate time of arrival by telephone or in writing so that we can explain everything else.
If our restaurant is still open, regular check-in is possible.
If the restaurant is already closed at the time of arrival, guests will find the key in our key depot.
By what time should the room be vacated on the day of departure?
We ask you to check out by 11:00 am.
Is a late check-out possible?
Late check-out is possible for an additional charge, subject to availability.
When is the reception open?
Reception is open daily from 08:00 to 20:00.
Questions about the booking process
Do I have to pay a deposit?
When booking, we ask for a deposit of € 200.00 per room. The deposit corresponds to a booking confirmation.
In the event of late arrival or early departure, we will charge 100% of the total package price.
In case of timely cancellation, the deposit will of course be returned.
Further information on the booking information
Does the hotel offer travel insurance?
We recommend that our guests take out travel cancellation insurance with Europäische Reiseversicherung.
What cancellation conditions should guests expect?
Guests can cancel or change their booking free of charge up to two weeks before arrival so that they can plan their vacation without any worries.
After that we charge the following cancellation fees:
- up to 4 days before arrival: 70 % of the total package price
- from 3 days before the day of arrival, no-show and early departure: 100 % of the total package price
Please do not hesitate to call us personally to find a solution together.
Which payment methods are accepted?
- cash in Euro
- ATM / Maestro card / debit card
- Mastercard / Eurocard
- Visacard
- Bank transfer in advance to our account
Questions about catering
When is breakfast served?
Breakfast is served from 07:00 to 10:00.
Can you have breakfast outside in summer?
Yes, guests can have breakfast in the morning sun on our larch terrace in summer.
Is breakfast served or is there a buffet?
Guests can help themselves from our buffet.
Our breakfast offer:
- Bread & pastries from the bakery Binggl
- Sausage & meat from the butcher shop The Kailerei
- Venison ham & venison salami from the Purgstaller family
- Fresh goat cheese from organic farm Grabmaier-Rath
- Fruit juices from Manfred Rameis
- Fresh fruit & vegetables from the region
- homemade muesli, yogurt & fruit salad
- homemade jams
- Honey from the Spreitzer apiary
- homemade cake & striezel
Is there a half-board option?
In winter we offer our hotel guests a 4-course evening menu with salad as part of the Lercher's Genusspension.
In spring, summer and fall we offer half board for groups or on request.
When does the half-board dinner take place?
The evening menu is served in 2 sittings at 18:00 or 19:30. Guests should let us know their preferred time on arrival.
